I’m not satisfied with my order or there is a problem/ it is damaged.

We are so sorry to hear you are unhappy with your order. Please contact us at coconutparadiseau@outlook.com and we will be happy to help with a solution.

How long will it take for my order to arrive?

Our processing time is 5 business days. You will be advised when your order has been posted including tracking information.

Are the coconut candles safe?

As coconut shells are not naturally fire-proof, we’ve taken some extra steps to ensure you have a safe experience when using your candle. This includes treating the inside of the shell with fire retardant and the addition of a metal wick holder to prevent it from burning past a certain point.

Using your candle safely

Please follow these instructions carefully when using your coconut candle:

DO NOT place your candle directly onto or near flammable or heat sensitive surfaces such as glass or wooden furniture as the coconut shells get hot and may cause damage.

To prevent fire, serious injury or accidents, always burn your candle within sight and never leave it unattended.

Once the metal stopper has exposed itself through the wax, this indicates youIr candle has reached its safe end.

Are your products safe for sensitive skin?

All our products are very gentle, and we use mild, all natural ingredients. For particularly sensitive skin we always recommend a patch test. Please contact us at coconutparadiseau@outlook.com for any questions regarding our ingredients.

What is Magnesium and how can it help?

Epsom salt is a naturally occurring mineral compound that contains magnesium, also known as magnesium sulfate. 
An amazing feature of magnesium is that it absorbs topically through the form of magnesium oil spray or bath salts.
It helps to detoxify the body, reduce aches pains and tensions, relieve stress and anxiety while boosting energy levels.
Safe for children and aids in falling asleep quickly, relaxing muscles and helping growing pains and cramps.

Magnesium is a mineral that's important for both the mother and the baby during pregnancy. Benefits include reducing the risk of Preterm labour and pre- eclampsia, whilst aiding in the severity of Leg cramps and morning sickness.